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Utah AI Mental Health Chatbot Regulation (HB 452)

Effective date

Penalty

Enforced by Utah Division of Consumer Protection. Fines up to $2,500 per violation plus disgorgement in some cases. Affirmative defenses exist for compliant…

Obligations mapped

3 obligations

Overview

Regulates AI-powered mental health chatbots. Requires clear disclosure that the service is not a human clinician, limits certain advertising during therapeutic-style conversations, and restricts sharing identifiable health information. Specific disclosure timing: before user can access the chatbot, after 7 days without use, and whenever asked by the user. Health data restrictions: businesses cannot share or sell individually identifiable health information or user input with third parties, except as necessary for chatbot function or to health providers with user consent under HIPAA. Advertising restrictions: ads delivered through chatbot must be disclosed, and no user input can be used to decide whether to advertise or to customize ads. Affirmative defense requires actual policy filing with the Division of Consumer Protection, not only having a policy on file internally.

This is an AI-specific state law.

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Who this applies to

This regulation applies to the following roles:

  • Developers of covered AI systems
  • Deployers and users of covered AI systems
  • Organizations operating in Utah

This regulation applies to both companies that build AI products and companies that use AI tools from other vendors.

Utah Code § 13-72a-203(1), (2)(a) · Utah Code § 13-72a-203(1), (2)(b) and related sections

AI categories covered

  • Healthcare AI
  • Consumer-facing AI

Specific AI use cases:

  • Companion, relationship, or social chatbots

What this requires you to do

3 obligations identified from statutory analysis.

Utah Code § 13-72a-203(1), (2)(c)

Utah Code § 13-72a-203(1), (2)(a)

Utah Code § 13-72a-203(1), (2)(b)

Regulation summaries are simplified for readability and may not capture every nuance of the underlying statute. Verify important details against primary sources linked on this page.

Enforcement and penalties

Enforced by Utah Division of Consumer Protection. Fines up to $2,500 per violation plus disgorgement in some cases. Affirmative defenses exist for compliant programs.

Framework / safe harbor

Penalty amounts are based on statutory text and may be subject to adjustment, judicial interpretation, or enforcement discretion.

Source verification

Verified against enrolled statute text

View source text

Legislative history

effective

Takes effect

signed

Signed by Governor Cox

Related regulations

Utah AI regulation guide lists every tracked rule for this jurisdiction with timelines and obligation tallies.

Regulation summaries are simplified for readability and may not capture every nuance of the underlying statute. Verify important details against primary sources linked on this page.